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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
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- Notebook Wireless and Networking
- Broadband slowdown

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10-31-2022 03:23 PM
On June 15, 2022 I checked my broadband Wi-fi speed and it was 200Mbs - just a promised by my provider. On Sept 3, 2022 I checked again and it was 44Mbs. Had my provider come out and check and decided to upgrade me to 1Gbs and install a new modem - speed stayed at 44Mbs. Checked all systems and found no problem - my laptop checked at 500+Mbs, my other desktop (Windows 10) checked at 500+Mbs and my iPhone checks at 500+Mbs.
I ran all your suggested fixes and downloads to no avail. The only thing I can think of is that I upgraded my desktop from windows 10 to Windows 11 22H2 during the period between June and Sept. Did Windows 11 create a broadband problem on my unit? Is there another solution? Has anyone else experienced this problem?
Any answers would be greatly appreciated. Thank you in advance for responding.
10-31-2022 05:06 PM - edited 10-31-2022 05:09 PM
The specs of your machine is
https://support.hp.com/au-en/document/c06113491
HP does not supply drivers for Windows 11. Please re-install drivers for Windows 10:
Updated: Your wifi adapter ONLY supports 44Mbs.
Regards.
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11-01-2022 12:50 PM
Thanks for responding. I tried reinstalling the Windows 10 drivers and it did not help - as a matter of fact, my speed dropped to 24Mbs. Since HP does not support drivers for Windows 11, does that mean I have to revert to Windows 10? If that's the case, I'll scrap the machine and purchase a new desktop from another manufacturer. I always thought HP was in the front of new technology, I guess they're not there anymore. Again thanks for the info.