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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2K3D8AV)
Microsoft Windows 11

I was using wifi driver of 2019. All of sudden the driver was updated automatically and new driver won't work at all. I'm stuck help

4 REPLIES 4
HP Recommended

What model Wi-Fi adapter does your notebook have?

HP Recommended

It is Realtek 8821ce wireless adapter

HP Recommended

I'm surprised the Wi-Fi adapter quit working with a driver update.

 

Usually, the newer the driver the less problems that lousy model Wi-Fi adapter has.

 

Try the newest driver HP has and then if that doesn't help any, I have posted the link to an old driver from 2019.

 

 2024.10.229.0

 

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153227.exe 

 

2024.0.8.107   Release date of Jun 5, 2019

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe 

 

If neither works, unfortunately, I won't be able to help you with the problem.

 

HP Recommended

What's happening is with old driver few Wi-Fi points are not listed and fail to connect

User463523_0-1723856438728.png

when I turn it back off and on it shows Wi-Fi not available 

User463523_1-1723856499126.pngUser463523_2-1723856513107.png

Even I tried multiple different set of drivers it still doesn't want to connect.

So did I verify HP wireless component test in UEFI mode, it was a green pass.

I do not understand anymore.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.