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‎10-22-2018 08:57 AM

HP Recommended
Product: PAVILION 15 NOTEBOOK PC
Operating System: Microsoft Windows 10 (64-bit)

wireless devices are connection to the sysyem but audio is coming from the system speakers but not from connected audio device.

1 REPLY 1

‎10-23-2018 09:59 PM - edited ‎10-23-2018 10:00 PM

HP Recommended

@mohan_sai,

 

Thank you for being a part of the Hp community. A good day to you. I have reviewed the case and would love to assist you. Great presentation and excellent description of the issue. Kudos to you for that. I find that you are visiting us for the first time.

  • Was the wireless audio speaker working before on the computer?
  • is it an HP wireless audio device that is connected to the computer?
  • Have you checked the wireless audio speaker possibly a Bluetooth speaker on a different computer like your smartphone or another computer?
  • Do you get any error messages?
  • How many Bluetooth speakers are connected to the computer?
  • DId it stop working after a software or Windows update?

Furnish these details for me to assist you correctly.

Take care and have a blessed week ahead.

 

DavidSMP
I am an HP Employee

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