CONNECTIONPROBLEM WITH KEYBOARD K2500

FEDEGARBA · ‎10-09-2019

Morning, since someday I get a problem with connection between the keyboard and hit dongle which is original. Sometimes it works and after few second it stops. I tried with different USB and the problem is the same and also, I tried in a different pc and it works perfectly. I have a paddle number as the same and it works. Of course, I removed the paddle to be sure the keyboard didn't have problem.

I hope you can give me a solution.

Best regards

banhien · ‎10-09-2019

@FEDEGARBA wrote:
... I tried with different USB and the problem is the same and also, I tried in a different pc and it works perfectly. I have a paddle number as the same and it works......

@FEDEGARBA

Looks like you have to check your PC, not the keyboard because it works on other machine. Also, please change battery on keyboard to see any helps.

Regards.

BH
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FEDEGARBA · ‎10-10-2019

Hi, I supposed me too, teh problem is by the pc, but I hoped someone had the same situation so gave me the solution. I will try with Asus.

Before testing I changed the batteries.

Thank for you help

BR

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