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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 (267R4AV)
Microsoft Windows 11

I absolutely hate this realtek network adapter. Whatever driver I put in makes no difference. Finding out compatibility or getting actual usable help from HP, even while spending 2 hours looking in every direction, is like turning water into wine. I am hoping that i can just switch it out. Also, it appears that the ax210 is the latest best card, but many posts mention the ax200, so perhaps I am wrong. Anyway, any and all help would be greatly appreciated

 

1 REPLY 1
HP Recommended

Hi:

 

According to chapter 3 of the service manual, your notebook was supposed to come with an Intel AX200.

 

Maintenance and Service Guide (hp.com)

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.22230 non-vPro  HP part #L35282-005

 

You can find the above model wifi card on eBay.

 

Search by the HP part number, not the model of the wifi card.

 

While the AX210 may also work, I don't know of anyone that has installed one in that model series.

 

If you want to experiment with that card, make sure you get one with the following SPS number:  M27269-005.

 

That is the non-vPro version.

 

There is a newer driver for the Realtek 8852 Wi-Fi adapter that is not listed on your notebook's support page:

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142328.exe 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.