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‎08-22-2025 08:26 AM

HP Recommended

My hp laptop WiFi was working fine and it suddenly disconnected. I tried to connect back to the network but I get message that says cannot connect to network. I have done every steps give in the trouble shoot like updating network adapter, resetting network adapter and resetting network device and still it will not connect. I have tapped on forget this network and manually entered the password again. I have disconnected and reset the WiFi and router and I’m still getting cannot connect to network. The laptop only has 10 month can I send it to get fix.

1 REPLY 1

‎08-24-2025 07:41 AM

HP Recommended

Hi @RML62,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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