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It says that the printer can’t connect to the wireless router
Mac addresses filtering may be enabled- I don’t know what that means
on the printer it says
@Dee146, Welcome to HP Support Community!
Are you using the router issued by your ISP?
What is the encryption used?
Meanwhile, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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