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‎07-21-2016 02:08 PM - edited ‎12-12-2016 11:03 AM

HP Recommended
Product: Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I can't connect to the Internet when I am on WiFi. What can I do?

 

Bill

I am an HP employee
73 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2016 02:10 PM - edited ‎04-17-2017 09:33 AM

HP Recommended

Hey,

 

If your computer has problems connecting to a wireless network, issues with speed or dropped connections then try this simple walk through here:  Help with wireless troubleshooting.

 

**You may also want to simply reboot your PC, as this may resolve the issue quickly!  After restarting, run Windows Update to get the latest updates to Windows 10. (Click Settings, Update & Security, Windows Update and click Check for Updates.)

 

-wes


I am an HP employee.

View solution in original post

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1 REPLY 1

‎07-21-2016 02:10 PM - edited ‎04-17-2017 09:33 AM

HP Recommended

Hey,

 

If your computer has problems connecting to a wireless network, issues with speed or dropped connections then try this simple walk through here:  Help with wireless troubleshooting.

 

**You may also want to simply reboot your PC, as this may resolve the issue quickly!  After restarting, run Windows Update to get the latest updates to Windows 10. (Click Settings, Update & Security, Windows Update and click Check for Updates.)

 

-wes


I am an HP employee.
Was this reply helpful? Yes No
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