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HP Recommended
Notebook PC
Microsoft Windows 10 (64-bit)

I can't connect to the Internet when I am on WiFi. What can I do?

 

Bill

I am an HP employee
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey,

 

If your computer has problems connecting to a wireless network, issues with speed or dropped connections then try this simple walk through here:  Help with wireless troubleshooting.

 

**You may also want to simply reboot your PC, as this may resolve the issue quickly!  After restarting, run Windows Update to get the latest updates to Windows 10. (Click SettingsUpdate & SecurityWindows Update and click Check for Updates.)

 

-wes


I am an HP employee.

View solution in original post

1 REPLY 1
HP Recommended

Hey,

 

If your computer has problems connecting to a wireless network, issues with speed or dropped connections then try this simple walk through here:  Help with wireless troubleshooting.

 

**You may also want to simply reboot your PC, as this may resolve the issue quickly!  After restarting, run Windows Update to get the latest updates to Windows 10. (Click SettingsUpdate & SecurityWindows Update and click Check for Updates.)

 

-wes


I am an HP employee.
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