Can’t connect to Starbucks WiFi

[torinotbarbie]

I can’t connect to public Wi-Fi. This happens for a period of time, then one day I try again and it will connect. 

[Raj_05]

Hi @torinotbarbie,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Troubleshooting connectivity issues with public Wi-Fi can sometimes be challenging, but there are several steps you can take to try and resolve the problem. Here are some suggestions you can follow.

• Verify the Wi-Fi network: Ensure that the public Wi-Fi network you're trying to connect to is operational and accessible to the public. Sometimes networks may require authentication or have time restrictions.
• Check signal strength: Make sure you are within range of the Wi-Fi signal. Weak signal strength can cause connection problems. Move closer to the Wi-Fi router or access point if possible.
• Restart your laptop: Restarting your laptop can sometimes resolve temporary software glitches that may be affecting the Wi-Fi connection.
• Forget and reconnect to the network: Open the network settings on your laptop and "forget" the problematic Wi-Fi network. Then, search for available networks again and reconnect to the network you want to join. This can help refresh the connection settings.
• Disable and re-enable Wi-Fi: In the network settings of your laptop, disable the Wi-Fi connection, wait a few seconds, and then re-enable it. This can also help refresh the connection.
• Update Wi-Fi drivers: Outdated or incompatible Wi-Fi drivers can cause connectivity issues. Visit the support website of your laptop manufacturer and download the latest Wi-Fi drivers for your specific laptop model. Install the drivers and see if it improves the situation.
• Clear network cache: Clearing the network cache on your laptop can sometimes resolve connectivity problems. Open the Command Prompt as an administrator, then type the following command and press Enter: ipconfig /flushdns. Restart your laptop and try connecting to the Wi-Fi network again.
• Disable firewall or security software: Temporarily disable any firewall or security software on your laptop and check if you can connect to the public Wi-Fi network. Sometimes, these programs can interfere with network connections.

Remember to prioritize your online security and be cautious when connecting to public Wi-Fi networks. Use a VPN (Virtual Private Network) service if available to encrypt your internet traffic and protect your data.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support