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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Can’t connect to internet

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05-13-2020 04:05 AM
So I have an issue with my laptop I can’t connect to the internet I shows an Ethernet cable with the red x on it and doesn’t even work when an Ethernet cable is out in so I can’t update my drivers or reset my laptop
05-22-2020 12:17 PM
@Lokks_10 Welcome to HP Community!
Please provide the product number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
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