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- Can't connect to my WIFI

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03-04-2019 08:07 PM
Hi, I have bought the Pavilion x360 convertible 14m-cd0xxx a few days ago in the USA, where I connect to some WIFI networks without a problem.
Now, I am in Argentina and tried to connect it to my WIFI and it doesn't work. So I thought that it may be a problem from the Internet Provider but the other devices from my home are connected, so that isn't the issue. Also, I tried to share WIFI with my mobile and the laptop was able to connect, so it isn't the laptop.
Please let me know how can I solve it.
Thanks,
Mateo
03-05-2019 02:39 AM
Hi
Hope this helps....
Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.
@ECHO OFF getmac PAUSE netsh wlan show interfaces netsh wlan show drivers PAUSE
netsh wlan show interfaces
pause
ifconfig
pause
Will show if there is a suitable system.
Also double check your Gateway settings etc.
192.168.x.X