Can't connect to the internet using WiFi

[steveska]

When connecting using FIOS hardwired, the internet works.  When I connect to FIOS using WiFi, I receieve No Internet.

My McAfee subscription recently ended and I did not renew, could this be causing the issue? 

I just downloaded and ran TotalAV and it said there were 0 malware threats.

I have an Intel(R) Dual Band Wireless-AC 3165 with Driver version: 19.51.15.3

I have tried the troubleshooter, updating windows, updating my drivers, and do not know what to try next.

[Lil_Boy_Blue · Accepted solution]

Hi

ping command

WinKey + R type   cmd.exe pause

then disconnct  the Ethernet Cable and type

ping 127.0.0.1

next is to ping the Modem/Router, the number is usually on a label on the device, something like 192.168.0.1

and post the results please.

[steveska]

The 2 ping commands were the solution and the problem has been resolved.  Thanks

[steveska]

The solution worked, but when I restarted my machine, I had to redo the 2 pings.  Will I have to do this everytime I restart my pc?

[steveska]

I am unable to connect to the internet on Verios Fios's 5G network.  I can connect via hardwire and can connect to the internet on Fios WiFi, but not Fios WiFi 5G

[Lil_Boy_Blue]

Hi

Not if the setup is correct.

To connect to the internet you would normally allow most things to be automatic, like DHCP and DNS.

IP and Default Gateway.  But they can be set by hand.

Also this command      ipconfig -/all      and expect see some values like those below.

Wireless LAN adapter WiFi:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
     DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 22 January 2019 09:31:15
   Lease Expires . . . . . . . . . . : 23 January 2019 09:31:14
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
  

netsh wlan show profiles

Profiles on interface WiFi:
Group policy profiles (read only)
    <None>
User profiles
    All User Profile     : Moto FREE WIFI
     All User Profile     : AnnDroid
    All User Profile     : Chessbroadband
    All User Profile     : The New Inn

which are WiFi's I have connected to, and yours should be listed.