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‎09-27-2022 04:44 PM

HP Recommended
Product: HP Laptop PC 14-dq2000 IDS Base Model
Operating System: Microsoft Windows 11

Hi, after a fresh Win 11 Home, Version 21H2 installation, was done without internet access. Once installed as a local account still have no internet access and already tried all the fixes I have encountered .

I get: Can't connect to this network, but, my phone , TV and Roku device have no issues, already restarted my router. 

Network Adapter Realtek RTL8821CE 802.1.1ac PCle is already installed ( best driver according to the system)

I am without video, sound, Microsoft Office,  basically I have nothing. 

Thanks for any help I can get.

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2022 02:41 PM

HP Recommended

Replying to myself for others to see,  my mistake there was not a real issue with tge WiFi connection. 

I got confused with my password I thought 100% that I was using the right one until,  I went to check my IP address and I bother a second to take a look at my password.

Bingo I was not using the right one, man after hours and hours trying all kind of fixes.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-29-2022 02:41 PM

HP Recommended

Replying to myself for others to see,  my mistake there was not a real issue with tge WiFi connection. 

I got confused with my password I thought 100% that I was using the right one until,  I went to check my IP address and I bother a second to take a look at my password.

Bingo I was not using the right one, man after hours and hours trying all kind of fixes.

Was this reply helpful? Yes No
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