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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Can't connect to wifi
Create an account on the HP Community to personalize your profile and ask a question
09-10-2016 07:37 AM
Hi everyone,
Please, I really need your help. I had my laptop downgraded from Windows 8 to Windows 7 (64-bit). Now after the installation of the new OS, I can no longer connect to wifi. The following are my laptop and problem details.
PRODUCT NAME: HP 15 Notebook PC (HP 15-d002se)
SERIAL NUMBER: 5CB35223P1
PRODUCT NUMBER: F9F78EA#ABV
HARDWARE ID:
PCI\VEN_8086&DEV_0166&SUBSYS_21BC103C&REV_09
PCI\VEN_8086&DEV_0166&SUBSYS_21BC103C
PCI\VEN_8086&DEV_0166&CC_030000
PCI\VEN_8086&DEV_0166&CC_0300
These drivers are not working:
-3d Video Controller
-Network Controller
-PCI device
-SM Bus Controller
-Universal Serial Bus (USB) Controller
I really appreciate your help.
Thanks a lot!
Solved! Go to Solution.
Accepted Solutions
09-10-2016 08:35 AM
Reinstall all the windows 7 drivers from the link below.
http://support.hp.com/us-en/drivers/selfservice/HP-15-d000-Notebook-PC-series/6529963/model/6822794
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.
09-10-2016 08:35 AM
Reinstall all the windows 7 drivers from the link below.
http://support.hp.com/us-en/drivers/selfservice/HP-15-d000-Notebook-PC-series/6529963/model/6822794
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.
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