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Bdiddy00
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Message 1 of 2
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Can't connect using that pass word

HP Recommended
Hp officejet 250 mobile
Android 9.0 Pie

I have a officejet 250 mobile printer. I'm trying to connect to my hp smart app through wifi direct, so I can scan directly to my android phone. I go to add a printer, click on my printer then enter the password the printer gave me.  It then tells me can't connect using that password. Can someone please help me with this.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Bdiddy00

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App and try again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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