Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Can't connect using that pass word

HP Recommended
Hp officejet 250 mobile
Android 9.0 Pie

I have a officejet 250 mobile printer. I'm trying to connect to my hp smart app through wifi direct, so I can scan directly to my android phone. I go to add a printer, click on my printer then enter the password the printer gave me.  It then tells me can't connect using that password. Can someone please help me with this.

HP Support Agent
HP Support Agent
16,312 16,294 879 713
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community.


Uninstall and reinstall the HP Smart App and try again.


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!




Have a great day!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation