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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended

I have hp 360 I had Wi-Fi yesterday at my office and now Wi-Fi is not even an option 

1 REPLY 1
HP Recommended

Did windows perform a software update? 

If so, it probably cleared the drivers for your wifi chip.

You need to connect an ethernet cable (with a USB to ethernet adapter if needed) to your computer.

Download new software drivers for the wifi chip.

 

Maybe turn off the auto update of windows and update the computer when you are ready.

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