-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Can't install 82579LM Ethernet Controller

Create an account on the HP Community to personalize your profile and ask a question
07-10-2016 01:41 PM - edited 07-10-2016 01:42 PM
Hello,
I have an EliteBook 2570p with Win7 and it's missing the ethernet controller. The hardware id says that I have an Intel 82579LM card so I downloaded the sp60775 file from hp, unpacked it (which turned out that it's already there on my system), and ran the installer. But everytime it gives me "no intel network connections are found on this computer. no drivers were installed". I'm at loss here and I can't download the driver from Intel because their downloadcenter always gave me a 504 😞
Your help is greatly appreciated!
Solved! Go to Solution.
07-10-2016 02:03 PM
Hi:
See if this works...
I have zipped up and pulled the actual ethernet drivers for the 82579LM Ethernet Controller out of the sp60775 driver file below.
Download and unzip the file to its folder. Don't do anything with the files in the folder.
Go to the device manager and click on the ethernet controller needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.
Make sure the Include Subfolders box is checked and the driver should install.
The drivers you need are definitely in that file folder.
07-10-2016 07:59 PM
Hi Paul, thanks for the quick reply and help! I extracted the zipped files and tried to update my driver but it gave me "the requested device registry key does not exist". I used CCleaner to "fix" the registry when I had the problem. Could it break the registry?
07-10-2016 08:15 PM
You're very welcome.
That is possibl.
I used CCleaner once and had to reinstall the OS afterward.
I suggest you back up any files you don't want to lose and reinstall W7.
The driver definitely has the files to install the Intel 82579LM Ethernet Controller.
You can see it listed in this partial copy and paste of the driver setup.information file.
You can see all the supported hardware ID's and this is listed at the bottom of the file.
E1502NC.DeviceDesc = "Intel(R) 82579LM Gigabit Network Connection"
07-10-2016 09:00 PM
Update:
So, after some manual unistalling and installing, I managed to install both the ethernet (the 82579LM) and the network controller (Centrino Advanced-N 6205, yes I deleted it). But both adapters now report "code 37: windows cannot initialize the device driver for this hardware". Ah well, I guess I've broken something.....
Anyway, thanks for the help, Paul!