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    Fix HP Printer issue in macOS

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    Information
    Fix HP Printer issue in macOS

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Can't switch wifi capability on today.

HP Recommended
HP EliteBook 840 G1
Microsoft Windows 10 (64-bit)

I think it's after a Windows 10 update last night. I recently had a very similar problem where my mobile hotspot would disconnect 7 seconds after activation. Network Troubleshooter says WiFi Capability must be switched on, but when I follow the instructions, but after searching for directions online and following all instructions, it still won't work. Switching WiFi on doesn't work either, as it disconnects after maybe 4 seconds every time.

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Message 2 of 2
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HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

NOW begin checking/testing/proving the Hardware is fit for purpose.

Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe
HWT WiFI.png

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

 

@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces

PAUSE

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

 

If in doubt please ask.

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