• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-07-2024 02:40 AM - edited ‎06-07-2024 02:47 AM

HP Recommended
Product: HP EliteBook 8470p Notebook PC

the icon on taskbar has a red cross on it.the icon on taskbar has a red cross on it.on troubleshootingon troubleshootingI have an old laptop [HP Elitebook 8470p], with the OS being MS Windows 7 Ultimate.

The wifi symbol has a red cross on it. Hence I am unable to connect to any network. So I looked online for the solutions, and I opened the Windows Mobility Center and there I found that the wireless option was greyed out [Please refer to the attached image], hence I could not turn it on. I tried doing the fn + function keys, but no luck. There is no function key for the wireless option on the keyboard.

 

Please help and provide a step by step solution.wifi greyed.jpg

Category:
1 REPLY 1

‎06-07-2024 07:20 AM

HP Recommended

The only suggestions I can offer would be:

 

To make sure the Wi-Fi driver is installed.

 

Download and install the HP connection manager software, restart the PC and use that to turn on the Wi-Fi.

 

HP Connection Manager 

 

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73297.exe 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.