cancel
Showing results for 
Search instead for 
Did you mean: 
anhquantum
New member
1 0 0 0
Message 1 of 2
309
Flag Post

Solved!

Cannot connect the printer to wireless network

HP Recommended
LaserJet Pro MFP M148fdw
Microsoft Windows 10 (32-bit)

I just got this new new LaserJet Pro MFP M148. I'm trying to connect it to a wireless network with its touch screen, but when I'm in the Wireless Menu, there is no WIreless Setup Wizard. According to the guide, there should be one. What should I do?

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,890 18,892 1,342 1,552
Message 2 of 2
Flag Post
HP Recommended

@anhquantum, Welcome to the HP Support Community!

 

That's right. There should be a 'Wireless setup wizard' under the Wireless menu. Make sure there is no Ethernet cable connected to the printer.

Let us follow these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

On the printer screen, go to Setup > Network setup > Restore defaults

Go back to Network > Wireless > look for Wireless setup wizard.

 

If the issue persists, 'Run wireless test' available under the wireless menu.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation