• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-08-2023 06:13 AM - last edited on ‎08-08-2023 11:28 AM by Retired

HP Recommended

I sure could use your help.
Am using a HP pro book 650 G2, Serial [Personal Information Removed].
The sim cellular connection on my laptop was working well till this windows 10 pro 22H2 update
when it disappeared. Tried some fixes from YouTube to no avail.
The cellular option is neither deactivated but nowhere to be found. I then installed windows 10 home, after some updates it appears then disappears after a reboot.
When i manually try to install the broadband drivers, i get an error "Installation failed as (Long-Term Evolution) module not found".

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.