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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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01-30-2023 01:38 PM
Hi,
I reset windows using the "reset my pc" option, because HP Cloud Recovery is not available on my tablet. Everything works so far, but i wondered if there were any drivers missing (which would be installed with the "real" factory reset - HP Cloud Recovery), because Windows only installed the INF drivers. HP Support Assisant says that my current installed drivers are up to date. Can i check if there are missing drivers or have i install the Driver pack?
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01-30-2023 01:57 PM - edited 01-30-2023 01:58 PM
Hi:
Did you check your notebook's support page?
Under the W11 driver option > Software - Security section there is a file to download the HP cloud recovery client software for your notebook.
HP Elite x2 G8 Tablet Software- und Treiber-Downloads | HP® Kundensupport
Cloud Recovery-Client
Dieses Paket enthält den Cloud Recovery-Client für unterstützte Computermodelle, auf denen ein unterstütztes Betriebssystem verwendet wird. Dieses Client-Dienstprogramm ermöglicht Benutzern das Herunterladen des Wiederherstellungskits aus der Cloud.
https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe
Here is how you use that version.
If you have no devices listed in the device manager with little ! marks next to them, then you have all the required drivers for your notebook.
Additional software can be downloaded from the above support page.
01-30-2023 01:57 PM - edited 01-30-2023 01:58 PM
Hi:
Did you check your notebook's support page?
Under the W11 driver option > Software - Security section there is a file to download the HP cloud recovery client software for your notebook.
HP Elite x2 G8 Tablet Software- und Treiber-Downloads | HP® Kundensupport
Cloud Recovery-Client
Dieses Paket enthält den Cloud Recovery-Client für unterstützte Computermodelle, auf denen ein unterstütztes Betriebssystem verwendet wird. Dieses Client-Dienstprogramm ermöglicht Benutzern das Herunterladen des Wiederherstellungskits aus der Cloud.
https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe
Here is how you use that version.
If you have no devices listed in the device manager with little ! marks next to them, then you have all the required drivers for your notebook.
Additional software can be downloaded from the above support page.