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‎04-13-2022 10:15 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea1000 RCTO Base Model
Operating System: Microsoft Windows 11

Computer Bluetooth lags. Tried 3 different mouse still lags. Believe operating system or internal Bluetooth receiver not waking up or responding fast enough.

HP Spectre x360 Convertible 14t-ea100 laptop
Windows 11 Home version 21H2 22000.527

11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz 2.92 GHz
Ram 32gb
System BIOS F.25
Intel(R) Iris(R) Xe Graphics

HP Tech support said the Bluetooth Mouse is the problem, and not the New HP spectra x360 Convertible 14t laptop that I just bought. The problem I am having is, the laptop internal Bluetooth receiver wants to go to sleep or something. It takes a half a second to respond when moving the mouse.   "It lags". Once it’s awake then it’s fine as long as you move mouse around. The laptop Bluetooth receiver falls asleep after 4 seconds when you don't move the mouse.  It drives me crazy to see it jump when I move the mouse. I decided to buy another mouse, HP Z500 mouse.  No Luck it still lags.

If you buy a new HP Spectre x360 Convertible 14t-ea100 laptop please test it. Touch pad works great but, not wireless Bluetooth mouse.

Thanks

Tom M.

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