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- Connect to wireless printer

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01-14-2019 09:20 AM
I do not have internet service at my home. I am able to connect wirelessly to printer and print/scan from my iPhone. However, On my laptop the printer shows in my connection list but I am unable to connect. I get a message “No internet, secured”. Any idea, how to connect without the internet?
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Accepted Solutions
01-18-2019 01:59 PM
Hi @Blisss51, I am the Mr.Robot. It looks like you were interacting with @KrazyToad, but he is out of the office today, so I'll take over from here.
Thanks for writing back to us.
Do you have a router at your place?
Did you try the steps recommended by the previous tech?
Try connecting the printer from the laptop using wireless direct method.
To turn on Wi-Fi Direct
1. From the printer control panel, touch (Wi-Fi Direct).
2. Touch ( Settings ), and then touch to turn on Wi-Fi Direct.
3. Touch ( Back ).
The Wi-Fi Direct Details menu appears with the Wi-Fi Direct name and password
To print from a wireless-capable computer (Windows)
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with
the computer.
NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the computer, connect to a new network. Use the process you normally use to connect to a new
wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown
such as DIRECT- -2fficeJet-4650 (where ** are the unique characters to identify your printer and XXXX
is the printer model located on the printer).
Enter the Wi-Fi Direct password when prompted.
NOTE: To find the password, touch (Wi-Fi Direct) on the Home screen.
4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless
network. If the printer has been installed and connected to your computer with a USB cable, follow the
steps below to install the printer software using the HP Wi-Fi Direct connection.
a. Depending on your operating system, do one of the following:
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, select the printer
name, and then click Utilities.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, select
the printer name, and then click Utilities.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select
All Programs, click HP, click the folder of your printer.
b. Click Printer Setup & Software, and then select Connect a new printer.
c. When the Connection Options software screen appears, select Wireless.
Select your HP printer software from the list of detected printers.
d. Follow the on-screen instructions.
5. Print your document.
Refer the printer user guide for more information. Click Here
Note: Refer page 58 for more information.
Let me know if this works!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
01-15-2019 05:21 PM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and would like to help
You seem to be using the WiFi-Direct to connect your iPhone and printer. Since you do not have Internet Service, you can connect your Laptop through WiFi-Direct as well
To assist you better, please provide me with the complete printer model or product number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
Thank you 😊
I do not have internet service at my home. I am able to connect wirelessly to printer and print/scan from my iPhone. However, On my laptop the printer shows in my connection list but I am unable to connect. I get a message “No internet, secured”. Any idea, how to connect without the internet?
I do not have internet service at my home. I am able to connect wirelessly to printer and print/scan from my iPhone. However, On my laptop the printer shows in my connection list but I am unable to connect. I get a message “No internet, secured”. Any idea, how to connect without the internet?
KrazyToad
I Am An HP Employee
01-18-2019 01:59 PM
Hi @Blisss51, I am the Mr.Robot. It looks like you were interacting with @KrazyToad, but he is out of the office today, so I'll take over from here.
Thanks for writing back to us.
Do you have a router at your place?
Did you try the steps recommended by the previous tech?
Try connecting the printer from the laptop using wireless direct method.
To turn on Wi-Fi Direct
1. From the printer control panel, touch (Wi-Fi Direct).
2. Touch ( Settings ), and then touch to turn on Wi-Fi Direct.
3. Touch ( Back ).
The Wi-Fi Direct Details menu appears with the Wi-Fi Direct name and password
To print from a wireless-capable computer (Windows)
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with
the computer.
NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the computer, connect to a new network. Use the process you normally use to connect to a new
wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown
such as DIRECT- -2fficeJet-4650 (where ** are the unique characters to identify your printer and XXXX
is the printer model located on the printer).
Enter the Wi-Fi Direct password when prompted.
NOTE: To find the password, touch (Wi-Fi Direct) on the Home screen.
4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless
network. If the printer has been installed and connected to your computer with a USB cable, follow the
steps below to install the printer software using the HP Wi-Fi Direct connection.
a. Depending on your operating system, do one of the following:
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, select the printer
name, and then click Utilities.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, select
the printer name, and then click Utilities.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select
All Programs, click HP, click the folder of your printer.
b. Click Printer Setup & Software, and then select Connect a new printer.
c. When the Connection Options software screen appears, select Wireless.
Select your HP printer software from the list of detected printers.
d. Follow the on-screen instructions.
5. Print your document.
Refer the printer user guide for more information. Click Here
Note: Refer page 58 for more information.
Let me know if this works!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee