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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Connected to WiFi but no Internet

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06-26-2022 05:00 AM
I have tested almost everything that can be found on the internet. Right now my laptop can connect to hotspot from my phone but not to my internet connection. The wireless adapter I use should be able to connect to my 2.4ghz internet. I have updated the bios, the drivers are up to date and I've done everything that is recommended.
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06-26-2022 05:12 AM
I had this problem for days and just wanted to post the solution for me.
What I did was revert the changes to my wireless adapter driver. I had used Driver Booster to update all of my drivers (very old laptop). The wireless adapter was just a month or two behind the most recent version. By simply reverting the changes with Windows system restore and then downloading all of the drivers EXCEPT the wireless adapter one I got it to work.
My current version is: 6.30.223.256 (6/2/2013) and the available version that did NOT work for me was 6.30.223.170 (9/6/2013). The wireless adapter that I have is Broadcom 802.11n wireless adapter (in device manager the name of the wireless adapter also changed to something else when I did the update).
I hope this helps someone.
06-26-2022 05:12 AM
I had this problem for days and just wanted to post the solution for me.
What I did was revert the changes to my wireless adapter driver. I had used Driver Booster to update all of my drivers (very old laptop). The wireless adapter was just a month or two behind the most recent version. By simply reverting the changes with Windows system restore and then downloading all of the drivers EXCEPT the wireless adapter one I got it to work.
My current version is: 6.30.223.256 (6/2/2013) and the available version that did NOT work for me was 6.30.223.170 (9/6/2013). The wireless adapter that I have is Broadcom 802.11n wireless adapter (in device manager the name of the wireless adapter also changed to something else when I did the update).
I hope this helps someone.
06-26-2022 09:41 AM
Hello @iohn
I want to know the product number (p/n) of your laptop, to dive a little deeper into this problem.
please open powershell console and send me output of the following command:
Get-WmiObject win32_computersystem | Select-Object SystemSKUNumber
best regards
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