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HP Recommended
HP ProBook 650 G2
Microsoft Windows 10 (64-bit)

My company has acquired 15 new HP ProBook 650 G2 laptops with the HP lt4120 Snapdragon X5 LTE broadband card. We have activated wireless Internet service with Verizon. We need to know which connection software is compatible with the broadband card, so we can connect to Verizon. From what I can find, HP Connection Manager is not supported with Windows 10 (but maybe I haven't searched long enough). Can someone point me in the right direction?

 

Eric Moore

IT Technician

High Plains Library District

4 REPLIES 4
HP Recommended

Eric, did you ever find a solution to your question?  My agency is currently demoing a laptop with this LTE card as an upgrade from Lenovo X1 Carbons.  We use AT&T as our provider and don't want to solely rely on Windows for a LTE connection manager.  I also would like to view SMS text messages being sent to that SIM in the same program.

 

Thanks,

 

Leigh

HP Recommended

I learned that Windows 10 manages cellular connections like Wi-Fi--no additional software required. I was able to activate service and configure Windows 10 to always connect to Verizon. Since we have static IPs, I also had to go to Settings > Network & Internet > Cellular to enter the APN.

 

Verizon has a Microsoft Store app for managing cellular connections. AT&T may also have one that allows you to monitor SMS text messages.

 

Eric

 

 

HP Recommended

After multiple lengthly telephone conversations with HP Tech Support; I am being told that the HP lt4120 Snapdragon X5 LTE Modem in my HP EliteBook 850-G3 on the AT&T network is restricted to access only to AT&T's internet Portal. All the other features of a true cellular modem are restricted and unavailable. With the straight Qualcomm Snapdragon X5 LTE Cellular modem; cellular phone calls can be made and facsimiles can be sent; but not with the HP lt4120 version of the card. I was told that those functions are archaic and are not needed in a notebook computer.  You will not send a facsimile from your smartphone.

HP Recommended

I am not aware of any LTE Windows 10 tablets or LTE card for a Windows 10 notebook that has voice support, including the LTE devices in Microsoft's Surface range. I don't think HP's lt4120 is unique in being a data only device from a cellular perspective. Windows 10 Phone had voice support - it was a phone operating system after all - but Windows Phone is essentially dead now. The Snapdragon LTE modems have voice support because they're often part of a Snapdragon based Android phone where voice support is needed.

 

A notebook really doesn't make a good platform for voice, as it is not 'always on'. Voice calls - be they VoLTE or circuit switched voice on 2G and 3G, are still useful to many people though I suspect most people wanting to make and receive them will have a phone. Circuit switched fax support is obsolescent at best - most carriers have dropped support for it and it is only supported on 2G and 3G, not LTE. If you still need access to legacy fax capabilities, you are probably best using a fax to email gateway service. Circuit switched data is obsolete; it is hard to think up anything but the most fringe uses of circuit switched data now and I suspect most carriers have dropped support for circuit switched data calls.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.