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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Notebook Wireless and Networking
- Connection to wifi not working

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03-24-2025 11:48 AM
@GreatSantini, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your connection to Wi-Fi not working!
We're thrilled to have the opportunity to assist you and provide a solution.
I understand how frustrating it can be when your WiFi isn’t showing up, especially when you’ve already tried rebooting both your computer and router. No worries—I’m here to help!
Let’s try a few troubleshooting steps to get your WiFi back:
Check if WiFi is Enabled
Click on the Start menu and go to Settings > Network & Internet > Wi-Fi.
Make sure WiFi is turned ON.
Click on Show available networks—do you see your WiFi now?
Restart the Network Adapter
Press Windows + X and select Device Manager.
Expand Network adapters and look for your WiFi adapter (usually something like "Intel Wireless" or "Realtek WiFi").
Right-click on it and select Disable device, wait a few seconds, then Enable device again.
Run the Windows Troubleshooter
Go to Settings > System > Troubleshoot > Other troubleshooters.
Find Internet Connections and run the troubleshooter to detect and fix any issues.
Reset Network Settings (If Needed)
If nothing works, you might need to reset your network:
Open Settings > Network & Internet > Advanced network settings.
Click Network reset (Note: This will remove all saved WiFi networks, so you’ll need to reconnect manually).
After trying these steps, let me know what happens! If your WiFi still isn’t showing up, we can dive deeper into possible driver or hardware-related issues.
Looking forward to hearing back from you! 😊
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee