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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Connectivity Issues

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09-26-2021 10:12 AM
I just recently started using my laptop after almost a year. Now, it is unable to stay connected to wifi. I have updated the drivers I could find for network. Nothing seems to help. I uninstall/reinstall drivers constantly. The wifi may stay connected for 5 minutes before it disconnects and says unable to connect. When it will connect, it says no internet access. I do not know what to do at all. Any help is appreciated.
09-29-2021 12:12 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I understand that you experiencing a connectivity issue with the HP computer.
- To resolve this issue, download and install the following SoftPaq: SP92122 File Download
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee