Continuous wifi disconnection problem

[SHIVA232]

Hii , my HP laptop continuously get disconnected with my mobile hotspot. I have used 3 different networks. It has same issue with every network. Then in settings I do trouble shoot. After sometimes it gets connected for few minutes or else wifi gets missing in settings as well as in taskbar . Then I do network reset and windows get restart. Then it gets connected only for few minutes again gets disconnected. I have updated the wifi adapter also . I use realtek driver.

[Nirvana_95]

Hi @SHIVA232

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing WiFi-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Did you reinstall the network drivers? or update it from the HP website using a wired internet connection?

While you respond to that, I recommend the below steps:

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If the issue persists, continue with the below steps: 

1. If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 
2. If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 
3. If your computer does not have a wireless key or the wireless activity lights remains off or orange then continues using these steps. 
4. Click Start, type troubleshooting into the Search field. 
5. Select troubleshooting from the search results. 
6. Click Network and Internet. 
7. Click Internet Connections 

• For more details consider using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

Hope this helps! Keep me posted. 

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