Controleur PCI de communications simplifiees

[Pincepoche]

‎

Product Name: HP ProBook 5320m

Operating System: Microsoft Windows 7 (64-bit)

Bonjour,

Dans le gestionnaire de péripheriques j'ai un point d'exclamation jaune pour :

- Controleur pci de communication simplifiees

detail identification:

PCI\VEN_8086&DEV_3B64&SUBSYS_149B103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_149B103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

Pouvez vous m'aider ?

Merci d'avance.

[Paul_Tikkanen]

Hi:

You need this driver for that device...

This package provides the Intel Management Engine Components Driver.

https://ftp.hp.com/pub/softpaq/sp48001-48500/sp48063.exe

[Pincepoche]

Hello Paul,

Merci pour votre réponse.

L'installation du package provoque une erreure en fin d'installation.

La copie d'écran jointe peut vous donner une idée de l'erreure.

Capture01

En attente de vos nouvelles Paul.

[Paul_Tikkanen]

You're very welcome.

I'm not sure why that driver didn't install.

Here is a partial copy and paste of the driver setup information file which shows support for the hardware ID you posted.

[Intel.NTamd64]
; DisplayName               Section           DeviceId
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_3B64

Try manually installing the driver as follows...go to the device manager.

Click on the PCI Simple Communications Controller needing the driver.

Click on the driver tab.   Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp48063.

Make sure the Include Subfolders box is checked and see if the driver installs that way.

Then restart the PC.

If that doesn't work either, try this different file version of the driver...

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe

[Pincepoche]

Hello Paul,

L'anomalie se positionnemaintenant au niveau des:

- "Autres périphériques"

    - "Périphérique inconnu".

Le numéro d'identification du materiel est le même que précedemment.

Capture 03

Here is a partial copy and paste of the driver setup information file which shows support for the hardware ID you posted.

[Intel.NTamd64]
; DisplayName               Section           DeviceId
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_3B64

Try manually installing the driver as follows...go to the device manager.

Click on the PCI Simple Communications Controller needing the driver.

Click on the driver tab.   Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp48063.

Make sure the Include Subfolders box is checked and see if the driver installs that way.

Then restart the PC.

Après cette manipulation, le résultat est le même: annomalie toujours présente:

Capture 05

Après restart:

Capture 05 ah

If that doesn't work either, try this different file version of the driver...

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe

Même résultat decevant. Voir capture suivante:

Capture 06

Paul, je suis attentif à toutes autres idées.

Merci pour votre attention.

[Paul_Tikkanen]

Hi:

Sorry that nothing worked.

I don't understand why, and unfortunately, I don't have any other suggestions for you to try.

[Pincepoche]

Merci Paul.