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HP Recommended
HP Spectre x360 - 13-aw0053na
Microsoft Windows 11

Product name : HP Spectre x360 Convertible 13-awOxxx
Product number : 8NF08EA#ABU
Serial number : [personal info removed]
Software build ID : 19WW2RCT601 #SABU#DABU
Motherboard ID : 86FA
BIOS: F.28-03/04/2021
Keyboard revision : 87.74
Total memory: 16GB
Processor name : Intel(R) Core(M) i7-1065G7 CPU @ 1.30GHZ

 

wont charge port broken apparently soldered to

mother board.

 

Ion warranty, is it covered by warranty?

1 REPLY 1
HP Recommended

@RossRegal

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue. This seems like a hardware issue with the printer.  to fix this issue your computer needs to be repaired.
 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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