• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-24-2023 05:54 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W3AV)
Operating System: Microsoft Windows 11

My wife surprised me and purchased me my new HP Envy x360. But during the initial setup, the computer would only take the email that my wife has associated with her Amazon account that she used to purchase the computer. Therefore the computer was set up with her microsoft account and is linked to her One Drive.  I set up a local account for myself, but I would like to be able to reset my computer and register it with my email as the account owner and administrator and be able to get to my One Drive ect.

Any help would be greatly appreceiated!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.