cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Arunkumar_
New member
4 1 0 0
Message 1 of 1
144
Flag Post

Couldn't pair any device via bluetooth after windows 10 update.

HP Recommended
HP 1000-1106TU Notebook PC
Microsoft Windows 10 (64-bit)

HI,

 

I upgraded my WIN7 to WIN10 and from that point, I am not able to connect any devices to the laptop via Bluetooth. I tried removing the drivers and installed the latest versions to get it fixed, but I couldn't. When I click add device in Bluetooth, it keeps searching forever and never identifies any devices. Kindly help me out, to get this troubleshooted.

Please find the below pic, to know the driver version.

Arunkumar__0-1643051972455.png

I searched and came across some of the forums related to the same issue. I tried the BT driver from that link as well, but it said I already have an higher version. 

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Atheros-bluetooth-driver-fails-on-Win...

 

 

 

 

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation