DRIVERS/SOFTWARES

[ALLENVCPASCUA]

I AM ASKING FOR HELP AND SUPPORT FOR MY HP14AM011NX NOTEBOOK, I NEED DRIVERS FOR CAMERA/MIC, USB PORT AND SDCARD SLOT. THE HARDWARE IDs ARE AS FOLLOWS:

USB CONTROLLERS

PCI\VEN_8086&DEV_22B5&SUBSYS_81E1103C&REV_35
PCI\VEN_8086&DEV_22B5&SUBSYS_81E1103C
PCI\VEN_8086&DEV_22B5&CC_0C0330
PCI\VEN_8086&DEV_22B5&CC_0C03

UNKNOWN DEVICE

ACPI\INT3400
*INT3400

UNKNOWN DEVICE

ACPI\MSFT0101
*MSFT0101

PCI DATA ACQUISITION AND SIGNAL PROCESSING CONTROLLER

PCI\VEN_8086&DEV_22DC&SUBSYS_81E1103C&REV_35
PCI\VEN_8086&DEV_22DC&SUBSYS_81E1103C
PCI\VEN_8086&DEV_22DC&CC_118000
PCI\VEN_8086&DEV_22DC&CC_1180

PLEASE SEND ME MESSAGE ON MY CORPORATE EMAIL: israel.pascua@ihg.com

Thank you.

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers based on the ID's you posted...

USB CONTROLLERS:

This package provides the Intel USB 3.0 Host Controller Driver for supported notebook models running a supported operating system. The driver enables USB 3.0 devices.

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72662.exe

ACPI\INT3400 & PCI\VEN_8086&DEV_22DC:

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71262.exe

ACPI\MSFT0101:  I have zipped up and attached the Microsoft hotfix to install the TPM 2.0 device.

Download, unzip and run the attachment.

You need this driver for the sd card...download, unzip and run the setup application from the 1st file listed at the link below...

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Audio:  Accept the agreement.  Download and install the 2nd driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

[ALLENVCPASCUA]

Thanks for that immediate solution. But the CAMERA isnt working yet.

[ALLENVCPASCUA]

Thanks for the rewards(Honors).

but still I have these:

UNKNOWN DEVICE

PCI\VEN_8086&DEV_22DC&SUBSYS_81E1103C&REV_35
PCI\VEN_8086&DEV_22DC&SUBSYS_81E1103C
PCI\VEN_8086&DEV_22DC&CC_118000
PCI\VEN_8086&DEV_22DC&CC_1180

UNKNOWN DEVICE

ACPI\INT3400
*INT3400

UNKNOWN DEVICE

ACPI\INT3403
*INT3403

UNKNOWN DEVICE

ACPI\MSFT0101
*MSFT0101

[Paul_Tikkanen]

You're very welcome.

I gave you the drivers for those ID's already, and they are the right ones if your notebook has a celeron processor.

You can also install the chipset installation driver too and restart the PC.

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71260.exe