• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY x360 - 15m-dr0012dx
Microsoft Windows 10 (64-bit)

I did a network reset and now Wi-Fi is not even an option under my network and Internet settings. It is not on the taskbar anymore the only thing that shows is airplane mode. I tried to update the driver and it says that my driver is updated. It’s like Wi-Fi totally disappeared from my computer. In device manager it shows that my wireless is working properly. And in settings under view hardware and connection properties it shows that my Wi-Fi is operational but disconnected under connectivity IPv4/IPv6. How do I fix this?

 

1 REPLY 1
HP Recommended

Hello @Sm916 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Turn <off> airplane mode

https://www.howtogeek.com/759638/how-to-turn-off-airplane-mode-on-windows-10-or-permanently-disable-...

 

(2) Please report your results

(3) If it still does not work we move on ...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.