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‎08-01-2022 06:15 AM

HP Recommended
Product: HP ENVY x360 - 15m-dr0012dx
Operating System: Microsoft Windows 10 (64-bit)

I did a network reset and now Wi-Fi is not even an option under my network and Internet settings. It is not on the taskbar anymore the only thing that shows is airplane mode. I tried to update the driver and it says that my driver is updated. It’s like Wi-Fi totally disappeared from my computer. In device manager it shows that my wireless is working properly. And in settings under view hardware and connection properties it shows that my Wi-Fi is operational but disconnected under connectivity IPv4/IPv6. How do I fix this?

 

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1 person had the same question
1 REPLY 1

‎08-01-2022 10:51 AM

HP Recommended

Hello @Sm916 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Turn <off> airplane mode

https://www.howtogeek.com/759638/how-to-turn-off-airplane-mode-on-windows-10-or-permanently-disable-...

 

(2) Please report your results

(3) If it still does not work we move on ...

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