• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15.6 inch Laptop PC 15-fd0000 (794H8AV)
Microsoft Windows 11

It keeps disconnecting from the WIFI, then after a little while it will reconnect. I have tried all the troubleshooting things recommended, and it still keeps doing it. Nothing else that uses the WIFI is doing it, but I have restarted my router a few times. 

 I haven't even had this laptop a week.  

I hope there is something I can do to fix this issue. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

From the information I could find, your PC comes with a Realtek Wi-Fi 6 adapter.

 

The only suggestion I can offer would be to install the latest Wi-Fi driver HP has for the Realtek Wi-Fi 6 adapters:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

View solution in original post

1 REPLY 1
HP Recommended

From the information I could find, your PC comes with a Realtek Wi-Fi 6 adapter.

 

The only suggestion I can offer would be to install the latest Wi-Fi driver HP has for the Realtek Wi-Fi 6 adapters:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.