• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

i also installed network derivers (HP it4120 snapdragon x5 LTE driver also others) from HP official website but issue not resolve yet .Ether i don't have WWAN card or some other problem? i wants to use 4g sim for internetScreenshot 2022-08-26 162821.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You don't have a WWAN card or that would have been listed under the Network adapters device manager category along with the Intel Wi-Fi and ethernet adapters.

 

All HP Elitebooks have SIM card slots.

 

What 90% of them don't have is the expensive, optional WWAN card that actually connects to the cellular service.

 

The SIM card authorizes your access to the network.

 

You would have to check to make sure your notebook has the antenna wires present to add a WWAN card and you can only buy one of the WWAN cards listed in chapter 3 of the service manual.

 

HP EliteBook 840 G4 Notebook PCHP EliteBook 848 G4 Notebook PC Maintenance and Service Guide

 

The card you buy must have the HP part number on it or it will not work.

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

You don't have a WWAN card or that would have been listed under the Network adapters device manager category along with the Intel Wi-Fi and ethernet adapters.

 

All HP Elitebooks have SIM card slots.

 

What 90% of them don't have is the expensive, optional WWAN card that actually connects to the cellular service.

 

The SIM card authorizes your access to the network.

 

You would have to check to make sure your notebook has the antenna wires present to add a WWAN card and you can only buy one of the WWAN cards listed in chapter 3 of the service manual.

 

HP EliteBook 840 G4 Notebook PCHP EliteBook 848 G4 Notebook PC Maintenance and Service Guide

 

The card you buy must have the HP part number on it or it will not work.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.