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‎03-10-2022 10:03 AM - edited ‎03-10-2022 10:04 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have tried every thing to connect my phone through Bluetooth, after reseing my notebook 2000 my Bluetooth just doesn't show any kind of Bluetooth devices 

 

Any solutions 

Category:
3 REPLIES 3

‎03-10-2022 10:05 AM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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‎03-11-2022 06:49 AM - last edited on ‎03-11-2022 02:22 PM by Retired

HP Recommended

My serial number- [personal info removed] and product number- CON21PA#ACJ im currently using a buyed windows 10 pro 64 bit please find does my device has Bluetooth 

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‎03-11-2022 06:59 AM

HP Recommended

Hi:

 

According to the parts list, your notebook comes with an Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 wifi adapter.

 

HP PartSurfer

 

Is that the model wifi adapter your notebook actually has installed?

 

Sometimes HP makes substitutions.

 

You can find out what model wifi adapter your notebook comes with by going to the device manager, click to expand the Network adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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