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HP Recommended
15-ra007ne
Microsoft Windows 7 (64-bit)

Hello guys..

I have a 15-ra007ne, installed all drivers for windows 7 64bit, except wireless adapter and bluetooth..
tried some drivers that identified the wifi adapter, but I can't find any networks around that my other laptop and phone can find..

any help?

Realtek RTL8723DE 802.11b/g/n PCIe Adapter
- hardware ids:
PCI\VEN_10EC&DEV_D723&SUBSYS_8319103C&REV_00
PCI\VEN_10EC&DEV_D723&SUBSYS_8319103C
PCI\VEN_10EC&DEV_D723&CC_028000
PCI\VEN_10EC&DEV_D723&CC_0280


1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The only Windows OS the PC was designed to run on is W10.

 

If you need to run W7, and you don't want to do what is required to make the internal wifi card work, then buy an external USB wifi adapter.  They make some nano AC adapters that hardly stick out of the USB port.

 

I don't work for or represent HP, so I can't answer your last question.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

That wifi card won't work with W7 unless you remove it and mask a couple of pins.

 

See this discussion...Markk1979's post.

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/wireless-button-radio-driver/m-p/6821...

 

These are the W7 drivers you should be using...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

 

This package contains the DCHU driver installation package for the Realtek Bluetooth in the supported notebook/laptop models

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

 

 

HP Recommended

oh, this is so frustrating!
I can't remove the card the device is new in warranty!
no way I can do it with a software? why hp makes cards this way? really frustrating 😞

HP Recommended

The only Windows OS the PC was designed to run on is W10.

 

If you need to run W7, and you don't want to do what is required to make the internal wifi card work, then buy an external USB wifi adapter.  They make some nano AC adapters that hardly stick out of the USB port.

 

I don't work for or represent HP, so I can't answer your last question.

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