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HP Recommended
HP Pavilion Gaming 15-dk10000 Laptop PC (8VD49AV)
Microsoft Windows 10 (64-bit)

Hi, i normaly wouldnt complain about this because i mostly dont download big stuff, but i recently been downloading games, as today, im downloading an update of Genshin Impact, the update is just 9 gb, i have a pretty solid connection of 100 - 150 mbps when using Wifi, anyways, when downloading stuff on other devices, like my phone, consoles, etc, the download speed is around 5 to 10 mbps, but my computer has a peak of 1 mbps, on everything, browsers, shops, even the smallest archive has a peak of 1 mb and is very, very slow, right now as im writing this, its been two hours since i started downloading the update mentioned before and its still below 50%, i dont really know what to do, i have tried everything to solve this but its like the pc does not want to speed it up, on the task manager the  wifi usage is always below the 7.7 mbps and i dont know how to let it use all the speed it wants, its like if its limited, but its not, every stuff about data limits are off and well, i dont know what to do, sorry if my english is kind of bad, but im not that good on english, hope someone can help me, also, the driver is a Realtek RTL8822CE 802.11ac PCIe Adapter, that'll maybe be useful for someone.

5 REPLIES 5
HP Recommended

Hello @Rikkanashiii 

Sorry to hear that you are having problems ... I would like to help you.

(1) Install/Update <wirless driver>

Realtek RTL8xxx Wireless LAN Drivers Version 1.0.0.203

 

(2) Reboot and test again ...

(3) Please report your results

HP Recommended

Sorry, the link is not working properly, the only thing i can see while getting in its an error message

HP Recommended

Hello @Rikkanashiii 

link corrected, try again ...

HP Recommended

Yeah, its exactly the same after installation, 800 kbps or 1 mb as always...

HP Recommended

Hello @Rikkanashiii 

 

(1) Configure the Wireless Adapter Settings for Optimal Performance

--->>> See section <Manufacture is listed as Realtek>

 

(2) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.