Driver Related

[Guess_Who256]

I'm unable to find the wifi driver for the notebook : 15-ay089TU for windows 8.1 (32-bit). I have downloaded from the HP site but it does not work. is there any thing else that I have to do ?

[Paul_Tikkanen · Accepted solution]

Hi:

One of these two drivers should work for you...

The parts list for your notebook indicates that it has a Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter, so you would need this driver for that model wifi adapter...

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

On a couple of models, HP substituted the Realtek wifi adapter with the equivalent specification Broadcom wifi adapter.

So if the Realtek wifi driver didn't work, the Broadcom wifi adapter driver should.

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72927.exe

You will also need the W8.1 wireless button driver for either wifi adapter...

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe

[Guess_Who256]

Sir,Thank you so much for your support.The driver is now working properly.As I have updated by laptop to windows 8.1.Which drivers all I have to install?

[Paul_Tikkanen]

You're very welcome.

Are there any devices in the device manager that need drivers?

If not, then there is no need to be concerned.

[Paul_Tikkanen]

I forgot...

You need the Bluetooth driver.

What model wifi adapter did your notebook end up having?

Realtek or Broadcom?

I need to give you the W8.1 Bluetooth driver for whatever model wifi card your notebook has.

[Guess_Who256]

Thank you very much sir but after associating connectivity with WI-FI,the HP Support Assistant automatically downloads all the required drivers including Bluetooth atomatically as Important Updates. 

[Paul_Tikkanen]

OK, that's good news for you.