• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-03-2021 01:37 AM

HP Recommended
Product: HP EliteBook x360 1030 G2
Operating System: Microsoft Windows 11

Screenshot of my notebook device managerScreenshot of my notebook device manager

 

I upgraded to windows 11 from windows 10.  All drivers have been installed except the above screenshot.  I have downloaded it from the HP official website "sp78980" but didn't work for me. Any suggestions, please? 

Category:
1 REPLY 1

‎12-03-2021 04:45 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try manually installing the driver as follows...

 

Go to the device manager.  Click on the HP lt4132 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option, and browse to the driver folder that was created when you ran sp78980.

 

That folder will be located in C:\SWSetup\sp78980.

 

Make sure the Include Subfolders box is checked, and see if the driver installs that way

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.