Driver request Compaq 6910p

[Folken_]

Hello 

I own a Laptop Compaq 6910p, with Windows 7 Ultimate x86,  as operative System

I have an issue about two unknown devices

First one:

Bus PCI 0, device 3, function 0

(code 28)

Second one:

Bus PCI 0, dispositivo 3, función 3

(code 28)

I have reinstall everything and can't identify what is missing....

Thanks in advance.

[DevRao]

Hi,

Please check if all drivers have been installed from link below.

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3357379&swLangOid=8&swEnvOid=4054

[Paul_Tikkanen · Accepted solution]

Hi, @Folken_ :

Use this guide to post the hardware ID's for the devices that need the drivers, and I will post the links to the drivers you need...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[Folken_]

'Thanks, it is a good source and there might be there but i need someone to identify the devices of course if is not to much to ask.

[Paul_Tikkanen]

Hi, @Folken_ :

Please see my post above yours.

I can't provide the links to the drivers you need without the hardware ID's.

The info you provided is insufficient.

[Folken_]

Ok.

I think you talking about this...

PCI\VEN_8086&DEV_2A04&SUBSYS_30C1103C&REV_0C

And

PCI\VEN_8086&DEV_2A07&SUBSYS_30C1103C&REV_0C

[Paul_Tikkanen]

Hi:

Yes, that is what I needed.

This driver will install both devices...

This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.

ftp://ftp.hp.com/pub/softpaq/sp44001-44500/sp44015.exe

[Folken_]

Ok.

The final answer is...

The unknown device is the INTEL AMT DRIVER, the file driver container is name sp44015.exe

Can be download here:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_78214_2&swEnvOid=4059

Thanks folks, with your help the solution was reachable. 

[Paul_Tikkanen]

You're very welcome.