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HP Recommended
X5D68EA#ABV
Microsoft Windows 7 (64-bit)

Please help me with drivers becaouse after installing window 7 profesional it fails to connect to the internet asking for drivers

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79501-80000/sp79676.exe

 

You will also need this bluetooth driver for that model wifi card...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

There is no information online regarding what model wireless network adapter your notebook has.

 

In the device manager, there will be a device labeled as a Network Controller when the device needs a driver installed.

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller, and then I will post the link to the W7 wifi driver for it.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Hi,

 

The network controller is

 

PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103&REV_00

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp79501-80000/sp79676.exe

 

You will also need this bluetooth driver for that model wifi card...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

 

 

HP Recommended

Thanks for your help. it worked perfectly.

 

ade

 

HP Recommended

You're very welcome.

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