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‎02-07-2025 12:06 AM

HP Recommended
Product: All in one printer

I have had wireless connection  problems with my HP 110 a since I purchased it many years ago, was an BT customer. After many years of struggling to reconnect I am buying a new model. Are there any wireless conection issues with new all in one HP printers and are they compatible with EE full fibre or should I choose a different brand ?

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2 REPLIES 2

‎02-07-2025 12:58 AM

HP Recommended

@Annyay 

 

At the end of the day, it is up to your router. Many routers on market today support dual-band & tri-band networks and many printers on market today support dual-band networks therefore they should work.

 

Regards.

BH
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‎02-07-2025 04:24 AM

HP Recommended

@banhien response is correct. Older printers typically operate on a 2.4 GHz radio frequency. If your router only supports 5 GHz, your printer may not be able to connect. To resolve this, consider upgrading to a dual-band (2.4 GHz + 5 GHz) or tri-band router, which ensures compatibility with both modern and older devices. Additionally, accessing your BT router's admin panel can help you verify the correct IP address assigned to your printer, ensuring a stable connection.

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