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Message 1 of 12
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Elitebook 850 G5 Sim card tray

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Elitebook 850 G5 (3JX50EA#UUG)
Microsoft Windows 10 (64-bit)

I want to install a wwan card in my Elitebook 850 G5. How do I remove the cover for the sim card slot.

Do I need a sim tray and if so, can this be ordered as a spare part ?

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Message 2 of 12
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@PreciaMolen 

 

Sorry you can't, it is non-removeable. The specs clearly says

 

    sim slot.png

 

 

Regards.

BH
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That statement in the specs is not entirely correct. My EliteBook 850 G5 does not have a factory-fitted WWAN card but the SIM slot is open and has a tray, electronics and connectors behind it. It also has the WWAN aerials. You may well find that if your SIM slot is plugged you don't have these necessary components anyway.

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I'm in the same situation. I also need one. And the spec given is incorrect. If you custom order an Elitebook without a WWAN adapter, you can still order it with the necessary hardware to support one. That's what I did, and the SIM slot is empty. It doesn't have a plug or a tray.

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You must be in the US where you can pretty much customize your Elitebook to how you want. In the UK you have to take what's on offer. I ordered quite a high spec one but it wasn't advertised as having a WWAN card. Not a deal breaker (I could always use a USB dongle) but it would've been nice to have had the option. However, I noticed a lot of photos of the inside of Elitebooks showed no WWAN card but you could clearly see that the aerials for it were there. I kept my fingers crossed and sure enough mine came WWAN ready, if you like. I've just bought a WWAN card off ebay. Only £35 ($44) from China. Okay, so it's a bit of a chance and it's probably a copy but I thought for that money, why not? I haven't had a chance to fit it yet, though.

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Yes, I am in the US. It sounds like your Elitebook is configured the same as mine. I think we're just using different words. When I say there's no SIM tray, I mean the part that you insert the SIM card into, that goes into the SIM slot. That was left out, and I can't insert the SIM card without it.

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Hi Jrychart,

 

Hmmm. Okay, so just to clarify, you have a SIM slot like in the diagram in the second post? Sorry if I'm stating the obvious but I want to make sure here. There is no tray as such that you insert the SIM card into. The SIM card just pushes into the SIM slot. I guess you could say there is a SIM tray but that's inside the chassis behind the SIM slot. Are you saying that you don't have that part?

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Oh, really? Then I guess I'm not missing anything. Maybe I'm just using the wrong size SIM card. I tried inserting the SIM from my mobile, and it didn't seem to go in properly, regardless of what way I inserted it. Do you know what size it's supposed to use? Is it a mini-SIM, or a nano-SIM?

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Hi. You need to use what we call over here a micro SIM. That's 12mm x 15mm. Push it into the SIM card slot with a finger, contacts side down, as far as it'll go. It'll stick out a little but we're not done yet. Now using the corner of your thumb nail or similar push the end of the SIM card so it all disappears into the SIM card slot. You should hear a click as it latches home. To get it out push it in a bit with your thumb nail or similar then let go of it. It'll unlatch and pop out a few millimetres so you can then pull it right out. Hope this helps. Let me know how you get on.

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Oh, it's a micro SIM. Okay. Thank you. That's probably why it didn't fit. I was using a nano SIM. I appreciate the help.

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