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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Envy rechargable mouse 500

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12-17-2019 05:29 AM
The problem is that i lost bluetooth connection (the small one you put in notebook to connect mouse and note).Can I use mouse without that? (without buying new one?cause it's already new)
12-17-2019 01:05 PM
I think it is NOT a Bluetooth mouse, it specs
https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=2LX92AA&opt=&sel=ACC
which shows it has 2.4 GHz wireless dongle that means you NEED that USB receiver, without the receiver the mouse won't work. It does not have Link-5 logo therefore probably you have to buy new set.
You can buy mouse or keyboard which supports Link-5, that should make life easier
https://support.hp.com/au-en/document/c03128368
Regards.
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