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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP Laptop 15s-fq1079ns

Product: HP Laptop 15s-fq1079ns

Operating System: Microsoft Windows 10

I have updated my network connection drivers on an HP Laptop 15s-fq1079ns as recommended by the INTEL Assistant Driver and now I have no drivers working and cannot see any available networks. When I try to install the driver manually (downloaded from the official HP website) I get an error saying that it cannot be installed correctly.

 

If I look in device manager I see a driver called 'network controller' with an error sign next to it, the error code that appears is 18. When I try to update the driver I get the following message: “Windows found drivers for the device, but an error PCI\VEN_8086&DEV_34F0&SUBSYS_00748086
occurred when trying to install them. The system cannot find the specified file”.

 

The BIOS is up to date and any attempt to update this particular driver or perform a clean install of it results in the same error.

 

This is the hardware ID for the wifi adapter:

PCI\VEN_8086&DEV_34F0&SUBSYS_00748086&REV_30

PCI\VEN_8086&DEV_34F0&SUBSYS_00748086

PCI\VEN_8086&DEV_34F0&CC_028000

PCI\VEN_8086&DEV_34F0&CC_0280

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