Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
Principalsec Honor Student
Honor Student
2 0 0
Message 1 of 4
938
Flag Post
HP Recommended

Solved!

Ethernet Adapter speed

Pavilion 17
Microsoft Windows 10 (64-bit)

I have been battling with my internet provider for over a year now, yesterday they tell me my laptop is at fault! 

 

The problem is my internet speed, on wireless I get around 140mbs, but when hardwired to my router I only get 90mbs at best? My provider now tell me it is due to my ethernet adapter, it is only capable of 100mbs.

 

If this is the case, how do I increase the speed, or replace the adapter?

 

 

 

Regards

 

 

 

M

3 REPLIES
Provost Provost
Provost
71869 8691 18692
Message 2 of 4
921
Flag Post
HP Recommended

Solved!

Ethernet Adapter speed

Hi,

 

What is your Pavilion 17 ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

 

It may only have 10/100 port and replace it means replace the motherboard - very expensive - Many machines now don't have (wied) NIC port (I've got a least threee machines) and my option is to use USB - 1G adapter which is similar to the following one:

 

     http://www.officeworks.com.au/shop/officeworks/p/d-link-dub-1312-usb3-0-to-gigabit-ethernet-adaptor-...


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos
Principalsec Honor Student
Honor Student
2 0 0
Message 3 of 4
916
Flag Post
HP Recommended

Solved!

Ethernet Adapter speed

My Laptop details are as follows:

 

HP Pavilion Notebook - 17-g036sa (ENERGY STAR)

Model #: M3Z51EA
Serial #: [personal information removed]

0 Kudos
Provost Provost
Provost
71869 8691 18692
Message 4 of 4
885
Flag Post
HP Recommended

Solved!

Ethernet Adapter speed

Hi,

 

The following link shows specs of your machine:

 

   http://support.hp.com/lt-en/document/c04722760

 

and Yes, it only has:

 

      Integrated 10/100 BASE-T Ethernet LAN

 

as mentioned above (integrated means soldered) . Please use my previous reply for option.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation