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HP Recommended
Example: Pavilion 15-EGOXXX
Microsoft Windows 10 (64-bit)

I need to purchase a Ethernet Lan Cable for my HP Pavilion, to connect to my Modem.  I'm not sure how to know what type to purchase?  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Looking at the service manual (chapter 1 and chapter 2), your notebook does not have an ethernet port.

 

Maintenance and Service Guide (hp.com)

 

If you need ethernet, you will need to purchase a USB to RJ-45 gigabit ethernet adapter, and then you can purchase a Cat 6 ethernet cable in a length that meets your needs.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Looking at the service manual (chapter 1 and chapter 2), your notebook does not have an ethernet port.

 

Maintenance and Service Guide (hp.com)

 

If you need ethernet, you will need to purchase a USB to RJ-45 gigabit ethernet adapter, and then you can purchase a Cat 6 ethernet cable in a length that meets your needs.

HP Recommended

Thank you so much! This was helpful.  It does give me one more question, the USB to RJ-45 gig ethernet adapter, is that something I need to purchase from HP?  **finally, after hours of searching you've given me an answer, quickly I might add.  I shoulda come to HP to start with, lol.  

HP Recommended

You're very welcome.

 

You can buy any model that is compatible with Windows 10, such as this one...

 

Amazon.com: Amazon Basics USB 3.0 to 10/100/1000 Gigabit Ethernet Internet Adapter: Computers & Acce...

 

I also believe your notebook's USB C port would also support one, but I am not 100% sure.

 

Amazon.com: UGREEN USB C to Ethernet Adapter RJ45 to Thunderbolt 3 Type C Gigabit Network LAN 1000Mb...

 

 

HP Recommended

Thanks again!!  This has helped alot.  

HP Recommended

Anytime.

 

Glad to have been of assistance.

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